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Shipping

We offer FREE SHIPPING on all orders $100 or more. We will ship the best and fastest way for the price which is normally via USPS Priority Mail. Very small packages will be sent USPS First Class Mail. A flat rate of $8.95 is charged for orders under $100, for U.S. shipments only. I try to keep costs for everyone as low as possible.

We ship to APO/FPO addresses and to most countries. International orders may incur extra shipping costs. Please e-mail for shipping rates. We will always contact you via e-mail before we ship for your approval of additional shipping costs above what you were charged during checkout. You will be responsible for any taxes and customs fees that may be charged on delivery of your package. Frequently, the delays in international shipping are not the shipping service, but are the customs process on the receiving end.

All items ordered that are in stock will be shipped as soon as possible, usually within 1-2 business days after payment is received unless it is a special order. Candles, soap and bath products will be made when ordered but these can normally be made within a week. I will always e-mail if there will be any unexpected delays and we always e-mail when your order is shipped. Please allow extra time for shipping during the busy holiday season.

Due to excess heat in summer months any candle orders April -Sept will be shipped Monday only so candles do not sit in a hot warehouse over the weekend. If you live in a zone close to Oklahoma, we will ship thru Wed. We will always check weather conditons and ship so your package will arrive in the best conditon.  

If you have any questions, feel free to phone Kesha (405)391-6701 or e-mail info@craftycutiesbydesign.com.

For payment we accept credit and debit cards through Paypal, money orders or cashiers checks. Paypal is fast, safe, easy to use, and free. You can now pay through PayPal without having an account set up with them. We accept money orders or cashiers checks but be aware that shipment may be delayed a few days waiting for receipt of payment. At local shows and for sales in person we accept cash or checks only.

If you live in the Oklahoma city area and would prefer to save shipping costs, you can make arrangements to pick up the items if you will be in our area or you can meet me at a craft show to pick up items. I want to keep costs as low as possible for everyone. Feel free to e-mail for more information.

Returns

We take care in the construction of every item we make, and sell only items of the best quality. Your satisfaction is very important to us, and if you are not happy with the product, we want to know about it. We cannot guarantee you a refund on bath products, beauty products and candles due to the nature of the products. Much time is taken in the production of products and it is not always possible for us to issue a refund for someone who is unhappy with a scent or because it did not smell or look exactly the way you expected. We are sorry if you do not like a product, and will work with you on an individual basis. We have very positive comments and many repeat customers, so while it is rare to get a complaint, we encourage any and all feedback and are happy to discuss any issues. I always do my best to accurately describe every item before it is sold and you should always e-mail with any questions you have before you order.

 Privacy Policy  We take your privacy seriously. All information submitted is secure and private - we will not sell or share your personal information with any third party. Email addresses collected for our mailing list will be used for the mailing list only. We will not add you to any other lists or send you anything that will clog up your inbox. We will only contact you concerning your order.

 Contact Us 

You can contact me by e-mailing info@craftycutiesbydesign.com and I will respond to your e-mail as soon as I can, usually within 24 hours. I welcome questions, special requests, comments, suggestions, and input from you.

You are welcome to phone us at 405-391-6701 to speak to Kesha or Bruce. You may have to leave a message and we will always return your call.

About Us 

We reside in the small town of Newalla, Oklahoma. We handcraft each item we sell, and many are original designs. We use high quality products in the creation of our items and they are created in a smoke-free environment. They make wonderful gifts and are great for decorating around the home or office.  Great care is taken to insure the quality of each finished product. 

I have been an artisan and crafter for many years. I am driven by the enjoyment that comes from creative thinking and then developing a unique product. I love learning and then sharing that knowledge and my experiences to others. I began originally selling some of my projects through personal contacts. Eventually I sold through local craft malls, and my mother and grandmother began to get involved, although I am the main person who makes the items. They enjoy working mostly with plastic canvas although they have worked with many different crafts as I have, including; sewing, quilting, knitting, crocheting, lap weaving, candle making, doll making, nature crafts, miniatures, beads, and jewelry, to name a few. 

I sell on a part time basis, while working part time and keeping up with other responsibilities. I do not have a store front or employees, and it is up to me to maintain the website and process orders as well as make items, pack and ship and set up at craft shows although my husband has proven to be a big help at the shows.

I grow and harvest herbs that are being used in various products our family is currently using and testing. We have 45 laying hens for plenty of farm fresh eggs. We have roosters and guineas also, along with a large vegetable garden.

We are animal lovers and I have taken in many rescued dogs and cats over the years. I enjoy creating new pet products for our dogs and cats and making natural pet snacks.

I am now making natural, healthy bath products. Our family uses these products for approximately a year before they are sold, to ensure they are of the best quality. I am very interested in natural health, and have done much research on the subject. I love all the wonderful natural butters, oils, herbs and essential oils that can be used to help our skin, and I am always experimenting with new formulas.

I also make soy wax and gel candles. There is a lot of patience and practice involved in candle making to ensure the proper burn time and scent distribution. We have had great results with many of our scents and our candles are always popular.

Since we design most of our items, they can be made to order, with different colors, sizes or names if desired. Please e-mail for special order requests.

Please be aware that colors may vary slightly and the computer may not depict the exact true color of items, due to individual browser settings, although they should be close. We try to be as clear as possible in descriptions and the colors we use are lovely, vibrant, and pretty. The monitor does not due the items justice.

Pictures are from a few of the local craft shows we participated in during 2010 & 2011.

 

 

 


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